Experience Index: Retail

Tired of hearing retail is dead? Think again. While online shopping surges, 72% of retail spending still happens in stores – and it’s not just browsing. The real challenge lies in orchestrating a seamless journey across digital and physical touchpoints.

But the question here is: Is your brand creating a seamless omnichannel journey?

To find your answer, get this report that addresses the key customer touchpoints across the modern purchase journey.

Download the report today and inside, you’ll discover how to:

• Map your customer’s omnichannel adventure
• Optimize every interaction for maximum impact
• Bridge the gap between online and offline experiences